Website accessibility compliance for organizations in Manitoba Mon–Fri, 9:00–5:00 CT · (431) 816-6210
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A legal requirement, not a guideline

Your website is now regulated by Manitoba law.

Since May 1, 2025, every organization with one or more employees in Manitoba has been required to keep its website accessible to WCAG 2.1 Level AA. Failing to comply with an accessibility standard is an offence under the Act. We audit, repair and document your website so it meets the standard, without changing how it looks.

Trained on the Manitoba Accessible Information and Communication Standard

Historic brick and limestone warehouse buildings along a quiet city street in soft morning light

The law, word for word

7(1) An organization’s web content must meet or exceed the standards set out in WCAG 2.1 Level AA if one or more of the following applies:

(a) the web content is published on or after the day this regulation applies to the organization;

(b) the web content is required to access the organization’s goods and services.

Accessible Information and Communication Standard Regulation, Man. Reg. 47/2022, s. 7(1) (opens in a new tab). Read it on the Province of Manitoba’s laws website (opens in a new tab)

The standard applies automatically to every covered organization. No notice, registration or inspection is needed for it to apply.

How the Act is enforced

Non-compliance escalates. It does not go away.

The Accessibility for Manitobans Act gives the province a defined set of enforcement powers. Each step is set out in the Act.

  1. 1

    Inspection

    Inspectors may be appointed to determine whether an organization complies.

    ss. 23 (opens in a new tab)–26 (opens in a new tab)
  2. 2

    Compliance order

    A written order to remedy the contravention by a set date.

    s. 27 (opens in a new tab)
  3. 3

    Administrative penalty

    If the order is not followed, the director may require payment of a penalty.

    s. 29 (opens in a new tab)
  4. 4

    Public report

    Details of orders and penalties may be published by the director.

    s. 32 (opens in a new tab)
  5. 5

    Prosecution

    A fine of up to $250,000 on conviction. Directors and officers can be liable too.

    s. 34 (opens in a new tab)

Each section number links to the official text on the Province of Manitoba’s laws website (web2.gov.mb.ca). Summary for general information, not legal advice.

§1What we examine

Fifty success criteria. These five fail most often.

Every audit tests your site against all 50 WCAG 2.1 Level A and AA criteria. On small-business websites, the same few problems account for most failures.

Annotated drawing of a business webpage A simplified webpage with five numbered callouts: a photo needing a text alternative, low-contrast grey body text, a form field label, a visible keyboard focus outline on the booking button, and the keyboard tab order across the page. Each number is explained in the list beside the drawing. 1 2 3 4 5
  1. Images without text alternativesWCAG 1.1.1 (opens in a new tab)Screen reader users hear nothing, or a file name.
  2. Text too faint to readWCAG 1.4.3 (opens in a new tab)Body text needs 4.5:1 contrast. Light grey on white often measures below 3:1.
  3. Fields without labelsWCAG 1.3.1 (opens in a new tab), 3.3.2 (opens in a new tab)Placeholder text disappears and is not announced as a label.
  4. No visible focusWCAG 2.4.7 (opens in a new tab)Keyboard users cannot see which control they are on.
  5. Controls a keyboard cannot reachWCAG 2.1.1 (opens in a new tab), 2.4.3 (opens in a new tab)Every link, button and field must be reachable with Tab, in a logical order.
§2The regulation

Four obligations under one regulation.

The website requirement is the most visible part of the Accessible Information and Communication Standard, but it is not the only one.

  1. An accessible website

    Web content must meet WCAG 2.1 Level AA, so people using screen readers, keyboards, magnification or captions can use it fully.

    Man. Reg. 47/2022, s. 7(1) (opens in a new tab); web applications s. 8(1) (opens in a new tab)
  2. Accessible formats on request

    The public and employees must be told that information is available in accessible formats or with communication supports when they ask.

    s. 5 (opens in a new tab)
  3. A feedback process

    A way for people to report accessibility barriers, a process to respond, and a record of the actions taken.

    s. 9 (opens in a new tab)
  4. Training

    People who maintain web content or communicate on the organization’s behalf must be trained, including contractors in those roles.

    s. 4 (opens in a new tab)
§3Services

From first audit to documented compliance.

  1. 3.1

    Accessibility audit

    A page-by-page evaluation against all 50 WCAG 2.1 A and AA criteria, using automated scans, keyboard testing and screen readers.

    Details about the accessibility audit
  2. 3.2

    Repair, design preserved

    We fix every issue in your existing site, choose the least visible change each time, and show you every change before it goes live.

    Details about remediation
  3. 3.3

    Compliance pack

    The accessible-formats notice, feedback process, training record and, for larger employers, written policies.

    Details about the compliance pack
  4. 3.4

    Ongoing compliance

    Checks on new pages and content, an annual re-audit, and support when a customer reports a barrier.

    Details about ongoing compliance
§5Engagement

A defined process with a fixed price.

  1. Consultation

    A 20-minute call to understand your organization, your website and what applies to you.

  2. Audit and quote

    We test your website and send a written report and a fixed quote. You know the full cost before any work begins.

  3. Remediation

    We repair the issues and send before-and-after comparisons of every page for your approval.

  4. Verification

    We re-test against WCAG 2.1 AA and hand over the final report, your accessibility statement and the compliance pack.

§6Commitments

Standards we hold ourselves to.

Accessibility work is easy to oversell. These commitments are written into every engagement.

  • Trained to the Manitoba standardOur team has completed the Province of Manitoba’s training module on the Accessible Information and Communication Standard, under The Accessibility for Manitobans Act.
  • Fixed, written quotesThe price is agreed in writing after the audit, before any work begins.
  • Your design stays yoursFixes are made in the code. Where a visible change is unavoidable, we show it to you first and choose the smallest one that meets the standard.
  • No overlay widgetsWe never install “one-line” accessibility plugins. They do not make a site meet WCAG and often interfere with the assistive technology people already use.
  • Our work is guaranteedIf anything we repaired is found not to meet WCAG 2.1 AA, we correct it at no charge.
  • Verifiable reportingEvery finding cites the exact WCAG success criterion, so you or anyone you choose can check it independently.
§7Reporting

See exactly what you receive.

Each finding lists the WCAG reference, severity, location and recommended fix. Review a complete sample before you speak with us.

Excerpt: findings from a sample audit (fictional business)
CriterionIssueSeverity
2.1.1 (opens in a new tab)“Book now” button cannot be reached with a keyboardHigh
1.4.3 (opens in a new tab)Grey body text below 4.5:1 contrast on the services pageMedium
1.1.1 (opens in a new tab)Six clinic photos have no text alternativeMedium
3.1.1 (opens in a new tab)Page language is not declaredLow
§8Insights

Guidance from our library.

Plain-language articles on the regulation and the most common accessibility problems.

  1. What Manitoba's accessibility standard means for small businesses

    Who the Accessible Information and Communication Standard covers, what it requires of websites, how enforcement works and where to start.

    October 2026 · 5 min read

  2. WCAG 2.1 AA in plain language: all 50 success criteria

    A plain-language guide to the four WCAG principles and every one of the 50 Level A and AA success criteria in WCAG 2.1.

    October 2026 · 9 min read

  3. Why accessibility overlay widgets don't make a website compliant

    What overlay widgets do, why automated fixes cannot meet many WCAG 2.1 AA criteria, and what to do instead.

    October 2026 · 5 min read

Regulatory news

  1. Website requirement now applies to every organization with one employee or more

    The Accessible Information and Communication Standard now applies to any organization subject to the Act with one or more employees in Manitoba (Man. Reg. 47/2022, s. 2(c) (opens in a new tab)). Web content must meet WCAG 2.1 Level AA under s. 7(1) (opens in a new tab).

    Source: Man. Reg. 47/2022 (opens in a new tab)

  2. Information and communication standard reaches the public sector

    The standard begins to apply to government agencies, health authorities, the City of Winnipeg and listed cities, educational institutions and libraries (Man. Reg. 47/2022, s. 2(b) (opens in a new tab)).

    Source: Man. Reg. 47/2022 (opens in a new tab)

  3. W3C publishes WCAG 2.2

    The World Wide Web Consortium publishes WCAG 2.2, which builds on and is backwards compatible with WCAG 2.1. Manitoba’s regulation continues to reference WCAG 2.1 Level AA.

    Source: W3C: WCAG 2.2 (opens in a new tab)

§9Questions

Common questions.

Does the accessibility standard apply to my organization?

Very likely. The Accessible Information and Communication Standard Regulation (Man. Reg. 47/2022), made under The Accessibility for Manitobans Act, covers organizations with one or more employees in Manitoba. For most businesses and non-profits, the requirements applied from May 1, 2025 (s. 2(c) (opens in a new tab)). If you have staff in Manitoba and a public website, you should assume the web content requirements in s. 7 (opens in a new tab) apply to you. Our standard explained page sets out the timeline and the sections that matter most. This is general information, not legal advice.

I only have one employee. Am I still covered?

Yes. The regulation applies to organizations with one or more employees in Manitoba (s. 2(c) (opens in a new tab)). There is no small-business exemption based on headcount or revenue. Size does affect some obligations: only large employers must document their measures and policies (s. 3(2) (opens in a new tab)) and their training policy (s. 4(4) (opens in a new tab)). But the core web requirement, that web content meet WCAG 2.1 Level AA (s. 7(1) (opens in a new tab)), is the same for a one-person practice as for a larger firm. This is general information, not legal advice.

My website was built before 2025. Does it still need to comply?

Often, yes. Section 7(1) (opens in a new tab) applies to web content published on or after the applicable date, and also to web content that is needed to access your goods or services, whenever it was published. A contact page, a menu, a booking page or a product listing is usually needed to access what you offer. An old news post from 2019 may not be. In practice, most of a working business website falls within the requirement. An audit identifies which pages and features are in scope. This is general information, not legal advice.

Are there any exceptions?

Section 7(2) (opens in a new tab) sets out limited exceptions. Web content may be excepted where meeting WCAG 2.1 Level AA is not technically feasible, where the necessary technology is not readily available, where it would cause undue hardship, where the organization has no direct control over the content, or where the content is product labels or product information. These are narrow. "It would take some effort" is not the same as undue hardship. If you rely on an exception, you should be able to explain why it applies. This is general information, not legal advice.

Next step

Find out where your website stands.

Book a 20-minute consultation. We review your website with you, explain what applies to your organization, and follow up with a fixed written quote.